Airbnb Co-Host Handbook & Cleaner Checklist Template – Turnover SOP, Photo Standard, Damage Report, Pay Schedule, Word, No Canva
Co-Host & Cleaner Handbook is a ready-to-edit Word handbook that tells your co-host and your cleaner exactly what to do, how to document it and how they get paid. It is built for vacation rental hosts who are tired of repeating the same instructions by text message and want one clear document that new helpers can read on day one.
No Canva needed. Open the .docx in Microsoft Word, Google Docs (free) or Pages, replace the [bracketed] placeholders and print or share the PDF. Every heading, table and checklist is real editable text.
What is inside (cover, contents and 7 sections)
- 1. Roles & Responsibilities - who owns which task, role summaries, decision and spending limits, house standards.
- 2. Turnover SOP - timing table, target hours by home size, step-by-step checklists for bedrooms, bathrooms, kitchen, living areas and outdoors, same-day turnovers and a sign-off form.
- 3. Photo Standard - camera and lighting rules, a shot list per room, before-and-after sets, file naming pattern and upload folders.
- 4. Damage Reporting - three severity levels, deadlines, reporting steps and a full damage report form with signature lines.
- 5. Supply Restock - par level table, restock routine, buying and reimbursement rules and a monthly count log.
- 6. Communication - channels, response times, escalation ladder and copy-and-paste message templates.
- 7. Pay Schedule - rates table, extras and surcharges, invoice timing, payment log and an acknowledgement signature block.
Files you receive
- Co-Host-Cleaner-Handbook.docx - editable Word document (US Letter, about 17 pages)
- Co-Host-Cleaner-Handbook.pdf - print-ready version
- START-HERE-How-to-Edit.pdf - editing guide for Word, Google Docs and Pages
How it works
- Download the ZIP right after checkout.
- Open the .docx in Word or upload it to Google Drive and open with Google Docs.
- Replace the [bracketed] text with your property details, rates and contacts.
- Print it, save it as a PDF or share the link with your co-host and cleaner.
FAQ
Do I need Canva? No. This is a normal Word file that works offline.
Can I add my own sections? Yes. Copy any section, change the text and reorder as you like.
Are the rates real? They are sample numbers in [brackets]. Replace them with your own agreed rates.
Is this a contract? No. It is an operating guide. Check local rules for contractors and employees.
Can I use it for more than one property? Yes, for every rental you own or manage.
License: personal and single-business use. Please do not resell or redistribute the files. Airbnb, VRBO and Booking.com are trademarks of their respective owners; this product is not affiliated with or endorsed by them.