Airbnb Guest Questionnaire Template – Pre-Arrival Preferences, Special Requests, Accessibility & Grocery Order Forms, Word, No Canva

Airbnb guest questionnaire template and special requests form in one editable file: Pre-Arrival Guest Questionnaire & Special Requests Form gives you six ready-to-edit Word forms to send before arrival, so you learn what each guest needs and can have the home ready for them. Every page is written out in full with friendly wording, tick boxes, blank lines and [bracketed] placeholders, so you replace a few details instead of starting from a blank page.

Template only, not legal advice; have a local professional review. The consent and privacy page is a plain-language note for you to adapt. Privacy rules differ by place, so check the rules that apply to you before you collect guest answers.

Why it is different. A registration form collects legal data, a pre-arrival checklist lists the host's own tasks and in-stay request forms handle problems during the stay. This is the guest-facing preference form: it asks about arrival time, pillows, coffee or tea, allergies, celebrations, kids and pets, then feeds a one-page prep sheet for the host.

No Canva needed. Open the .docx in Microsoft Word, Google Docs (free) or Pages, replace the [bracketed] text and print the pages or send them as PDFs. Letter and A4 versions are both included.

What is inside

• Cover, contents with real page numbers and a short note on how to send the form as a PDF or copy it into a web form
• 1. Guest Preference Questionnaire: arrival window, pillows, coffee or tea, allergies, celebrations, kids ages, pets, tick boxes and write-in lines
• 2. Special Requests Form: crib, high chair, early check-in, airport pick-up [if offered] and decor for an occasion
• 3. Accessibility Needs Page: step-free entry, grab bars, ground-floor bedroom, service animal and more, in respectful wording
• 4. Grocery Pre-Stock Order: item, quantity, brand preference and notes, with a [fee or at cost] line
• 5. Consent & Privacy Note: what the host does with answers, optional answers and deleting them after the stay
• 6. Host Prep Summary Sheet: one page to gather every answer for a booking

Files you receive

• Pre-Arrival-Guest-Questionnaire-Letter.docx and Pre-Arrival-Guest-Questionnaire-A4.docx - editable Word files
• Pre-Arrival-Guest-Questionnaire-Letter.pdf and Pre-Arrival-Guest-Questionnaire-A4.pdf - print-ready versions
• START-HERE-How-to-Edit.pdf - editing guide for Word, Google Docs and Pages

How it works

1. Download the ZIP right after checkout.
2. Open the Letter or A4 .docx in Word, or upload it to Google Drive and open it with Google Docs.
3. Edit the [bracketed] details and delete any form you do not need.
4. Send Sections 1 to 4 as a PDF, or copy the questions into a web form, then use Section 6 to prepare.

FAQ

Do I need Canva? No. It is a normal Word file that works offline.

Can I send it as a web form instead? Yes. Copy the questions into any form tool and keep the privacy line from Section 5 at the top.

Is the privacy page legal advice? No. Template only, not legal advice; have a local professional review. Privacy rules differ by place.

Do guests have to answer everything? No. Every question is optional, and the wording says so.

Will it print on A4? Yes. The A4 file is formatted for A4 paper and the Letter file for US Letter paper.

License: personal and single-business use for your own rentals. Please do not resell or redistribute the files. Airbnb, VRBO and Booking.com are trademarks of their respective owners; this product is not affiliated with or endorsed by them.