Airbnb Quick Replies Templates – 50 Saved Replies for Pre-Booking Questions, Short + Long Versions, Word, No Canva

Airbnb quick replies templates for the questions guests ask before they book: Quick Replies & Pre-Booking FAQ Answers is an editable Word file with 50 ready-to-send answers about parking, early check-in, pets, extra guests, fees, events, accessibility, WiFi, cribs, discounts, cancellation, noise and nearby attractions. Every reply comes in a short version for the saved-reply feature and a longer version for guests who want detail, so you can answer an inquiry in seconds and still sound like yourself.

Why it is different. Guest message templates follow the stages of a stay, and FAQ pages answer questions during a stay. This pack covers the questions guests ask before they book. It is organized by topic, numbered from 1 to 50 and ready to load as saved replies in the messaging tool you use, with naming tips and a quick-find index.

No Canva needed. Open the .docx in Microsoft Word, Google Docs (free) or Pages, replace the [bracketed] details once, then copy each reply into your saved replies. Letter and A4 versions are both included.

Sample answers only; template only, not legal advice; have a local professional review. Rules on pets, service animals, accessibility, taxes, guest numbers and cancellations differ by place, so check every answer against your listing, your house rules and local rules before you use it.

What is inside

• Cover, contents with real page numbers, and a how-to page: five steps to load saved replies, naming tips, short or long, five rules for pre-booking answers
• Quick-find index of all 50 questions with page numbers
• 50 saved replies in 12 topics: parking & getting around, early check-in & late checkout, pets, extra guests & visitors, fees & discounts, events, parties & house rules, accessibility, wifi, workspace & tech, kids & baby gear, cancellation & changes, noise & neighborhood, nearby attractions & getting here
• A short version (one or two sentences) and a long version (three to five sentences) for every reply, with [Guest Name], [Property Name] and [time] placeholders
• Notes on the pages where the rules need care: cancellation, service animals and accessibility

Files you receive

• Quick-Replies-Pre-Booking-FAQ-Letter.docx and Quick-Replies-Pre-Booking-FAQ-A4.docx - editable Word files
• Quick-Replies-Pre-Booking-FAQ-Letter.pdf and Quick-Replies-Pre-Booking-FAQ-A4.pdf - print-ready versions
• START-HERE-How-to-Edit.pdf - editing guide for Word, Google Docs and Pages

How it works

1. Download the ZIP right after checkout.
2. Open the Letter or A4 .docx in Word, or upload it to Google Drive and open it with Google Docs.
3. Replace the [bracketed] rules, fees, times and numbers with your own.
4. Copy each reply into the saved replies of your messaging tool, using the naming tips.

FAQ

Do I need Canva? No. It is a normal Word file that works offline.

Where do I paste the replies? Into the saved replies, quick replies or templates area of the messaging tool you use. The file does not depend on any one tool.

Are the fees and rules real? No. Every fee, time and rule is a sample in [brackets]. Replace it with your own details.

Is this the same as guest message templates? No. Those follow the stages of a stay. These answer inquiry questions before a booking.

Will it print on A4? Yes. The A4 file is formatted for A4 paper and the Letter file for US Letter paper.

License: personal and single-business use for your own rentals. Please do not resell or redistribute the files. Airbnb, VRBO and Booking.com are trademarks of their respective owners; this product is not affiliated with or endorsed by them.