Free In Person Check In Script for Airbnb Hosts – Greeting Script & House Tour Checklist, Word, Letter + A4, No Canva
Download a free in-person check-in script and never fumble the welcome again. Meeting guests at the door is a great way to start a stay, but it is easy to forget what to say or which parts of the house to show. This one-page script puts a short greeting and a house tour checklist side by side.
The page has a 6-line greeting script (greet, confirm the booking, offer help, set the plan, two key rules and a friendly close) with sample wording you can read or adapt, and a 6-stop house tour checklist (front door and keys, WiFi and TV, kitchen, heating and cooling, bathroom and bedrooms, trash, parking and rules) with a notes cell for each stop. Fields at the top record the guest name, arrival time, party size and check-out, and a handover line confirms keys, your number and questions answered. It is a normal Word document, so edit the wording to match your voice and your property. Letter and A4 versions are both included.
What you get
- A one-page in-person check-in script in a pine and brass design
- A 6-line greeting script with sample wording
- A 6-stop house tour checklist with notes cells
- Guest details fields and a keys and questions handover line
- A short host tip
- US Letter and A4 versions, editable DOCX plus print-ready PDF
Files in the download
- Free-In-Person-Check-In-Script-Letter.docx + .pdf (US Letter, 1 page)
- Free-In-Person-Check-In-Script-A4.docx + .pdf (A4, 1 page)
- START-HERE-How-to-Edit.pdf
How to edit it (no Canva needed)
- Download the ZIP and unzip it.
- Open the editable file in Word, Google Docs (free) or Pages. No Canva account and no subscription are needed.
- Click the text and type your own details over the [brackets].
- Replace each [bracket] with your own details, then print a copy to keep in your pocket or on the entry shelf.
The START-HERE guide in the ZIP walks you through each app step by step and explains how to print at the right size.
Want the full version?
This free template is a sample of the In-Person Check-In Kit. The full kit adds a longer greeting script, a 10-minute house tour checklist, a keys handover sheet and a no-show script for guests who do not arrive. It is a Word template for hosts who welcome guests in person. Running several listings or want everything at once? The Host Mega Bundle includes every paid Welcome Desk Co. template in one download.
FAQ
Is it really free? Yes. Add it to your cart, complete the free checkout and download the ZIP.
Do I need Canva? No. The file opens in Word, Google Docs (free) or Pages.
Can I change the wording, colors and fonts? Yes. Every word is real, editable text, and you can change colors and fonts like in any other document.
Do I have to read the script word for word? No. It is sample wording. Keep the order, change the words to sound like you, and keep it short.
How long should the tour take? About ten minutes for most homes. The six stops cover what guests ask about most often.
License
Free for personal use on your own rental property. You may edit, print and share the finished pages with your guests. Please do not resell or redistribute the template files. Airbnb, VRBO and Booking.com are trademarks of their respective owners; Welcome Desk Co. is not affiliated with Airbnb, VRBO or Booking.com and this template is not endorsed by them.